Honeywell
(Freshers / Experienced) Technical Support Associates @ Gurgaon (Haryana)
Note: This is NOT a direct Walk-In. You need to apply only at given URL and only shortlisted candidates may be called by the company for test/interview.
Job Details :
# Requisition ID: 00307211
# Job: Customer/Product Support
# Primary Location: IND-HR-Gurgaon
# Education Level: Bachelor's Degree
# Shift: Evening Job
# Travel: No
# Relocation Available: No
# SBG: CORP
# University Relations Requisition: No
Description :
# Responsible for answering Tier 1 calls to support end customers resolve product related issues to the best of their
satisfaction.
# Meet all the targets laid down as client requirements under all circumstances Schedule Adherence, Service Level,
VoC, AHT, Calls per Rep, Call quality.
# Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
# Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
# Seek knowledge sharing sessions with HD/SA for self improvement
# Work closely with immediate supervisor for all performance, learning and development aspects.
Qualifications :
# Able to operate PC based programs in a Windows environment.
# Ability to gather and assimilate data to deliver accurate solutions to the customer in a professional manner.
# Takes initiative to lead and supports team members in dealing with change.
# Uses up-to-date technical knowledge, skills and experience to effectively perform jobs and contribute to the success of the department.
# Maximizes productivity levels while providing world class customer service.
# Displays effective problem solving skills.
# Demonstrates effective use of soft skills listening, probing and questioning.
# Effective communication skills and appropriate usage of the English language
# Flexibility to work in shifts
..................................................
How to Apply for this Job ?
Apply Online Here
Note: This is NOT a direct Walk-In. You need to apply only at given URL and Only shortlisted candidates may be called by the company for test/interview. Apply before the link is expired/removed.
..................................................
(Freshers / Experienced) Technical Support Associates @ Gurgaon (Haryana)
Note: This is NOT a direct Walk-In. You need to apply only at given URL and only shortlisted candidates may be called by the company for test/interview.
Job Details :
# Requisition ID: 00307211
# Job: Customer/Product Support
# Primary Location: IND-HR-Gurgaon
# Education Level: Bachelor's Degree
# Shift: Evening Job
# Travel: No
# Relocation Available: No
# SBG: CORP
# University Relations Requisition: No
Description :
# Responsible for answering Tier 1 calls to support end customers resolve product related issues to the best of their
satisfaction.
# Meet all the targets laid down as client requirements under all circumstances Schedule Adherence, Service Level,
VoC, AHT, Calls per Rep, Call quality.
# Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
# Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
# Seek knowledge sharing sessions with HD/SA for self improvement
# Work closely with immediate supervisor for all performance, learning and development aspects.
Qualifications :
# Able to operate PC based programs in a Windows environment.
# Ability to gather and assimilate data to deliver accurate solutions to the customer in a professional manner.
# Takes initiative to lead and supports team members in dealing with change.
# Uses up-to-date technical knowledge, skills and experience to effectively perform jobs and contribute to the success of the department.
# Maximizes productivity levels while providing world class customer service.
# Displays effective problem solving skills.
# Demonstrates effective use of soft skills listening, probing and questioning.
# Effective communication skills and appropriate usage of the English language
# Flexibility to work in shifts
..................................................
How to Apply for this Job ?
Apply Online Here
Note: This is NOT a direct Walk-In. You need to apply only at given URL and Only shortlisted candidates may be called by the company for test/interview. Apply before the link is expired/removed.
..................................................
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